1. Introduction
Casa Cozy (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or services.
2. Data Controller
Casa Cozy, based in Malaga, Spain, is responsible for the processing of your personal data.
Contact: info@casacozy.es
3. Information We Collect
We may collect the following personal data:
- Name and contact details (email, phone number)
- Project information submitted via contact forms
- Communication history with us
- Technical data (IP address, browser type, device information)
- Website usage data (via cookies and analytics tools)
4. How We Use Your Data
We use your personal data to:
- Respond to inquiries and requests
- Provide interior and garden design services
- Manage client projects and communication
- Improve our website and services
- Comply with legal obligations
5. Legal Basis for Processing
We process your data based on:
- Your consent
- The performance of a contract
- Legal obligations
- Our legitimate business interests
6. Data Sharing
We do not sell your personal data.
However, we may share data with trusted third parties such as:
- Hosting providers
- Payment processors (e.g. PayPal, banks)
- Delivery companies (e.g. DHL, UPS)
- Analytics tools
All third parties are required to protect your data in accordance with applicable laws.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Your Rights (GDPR)
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (“right to be forgotten”)
- Restrict or object to processing
- Withdraw consent at any time
- Request data portability
To exercise your rights, contact us at info@casacozy.es
9. Cookies and Tracking
We use cookies and similar technologies to enhance user experience and analyze website performance. Please refer to our Cookies Policy for more details.
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
11. International Transfers
As we operate internationally, your data may be transferred outside the European Economic Area (EEA), including to countries such as the United States or Mexico. We ensure appropriate safeguards are in place.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be published on this page with a revised date.
13. Contact
If you have any questions about this Privacy Policy or your data, please contact us at:
info@casacozy.es