Shipping Information
At Casa Cozy, we ship our products safely and reliably across multiple regions.
We currently deliver to:
- All over Europe
- Mexico
- The United States
We work with trusted international carriers such as DHL and UPS to ensure fast and secure delivery.
All shipments are carefully packaged to protect your items during transport. Every order is handled with attention to detail, and shipping insurance is included for added peace of mind.
Shipping Costs
Shipping prices depend on the volume, weight, and destination of your order. Final shipping costs are calculated at checkout before payment.
Returns Policy
We want you to be fully satisfied with your purchase. If you are not happy with your order, please contact us within a reasonable period after delivery.
Returns are accepted under the following conditions:
- Items must be unused and in their original condition
- Return requests must be approved before sending items back
- Custom or made-to-order items may not be eligible for return
For any return or exchange requests, please contact our support team and we will guide you through the process.
Need Help?
If you have any questions about shipping or returns, feel free to contact us — we’re here to help.
